FAQ - EPP
Find the most frequently asked questions on EPP below.
We do not have a complete list of poll messages at the moment. Please refer to https://github.com/DK-Hostmaster/epp-service-specification where you should be able to find most of the scenarios explained.
From time to time, users can experience this kind of problem due to a session timeout issues in our infrastructure. As a workaround please try to logout of EPP and back in again, before attempting to issue the failed command again.
There’s currently an open invoice on this domain. As long as this hasn't been paid, renew is not possible.
The application is awaiting the registrants acceptance of our terms. There is at 4 days limit, until midnight, for the registrant to respond. The domain is not created, but put on hold (reserved) until the above is completed. Failure to respond, the hold is removed and the domain is made available againg for registration. You will not be billed for the the reservation period.
Yes. This means the domain registration has been completed. Either by the user accepting our terms or if you provide the orderconfirmationToken in the create domain request.
There are certain limitations on specific operations due to various business rules. The mentioned message is our generic response, when you trigger om of these rules. We are contiously adding more specific error messages to make our error messages more meaningful to you.
