FAQ for registrars

(For Danish registrars)

You must sign a new registrar agreement with us and get a new reg-handle if you have changed your VAT number. Your old registrar agreement will be annulled, and the old REG-user-ID will be closed.

Remember to get the list of domains on the old REG-user-ID, if they are to be managed with the new REG-user-ID.

How to do it:

  1. Fill out contact form with the new information 
  2. DK Hostmaster will send the registrar contract, for you to sign
  3. After we receive the signed contract, you will have access to the registrar portal where you can deposit DKK 10.000 for the first year’s registrar fee.
  4. After the registrar fee is deducted, we will activate the REG_user-ID and you will now have access to EPP and the domainname list. And will be able to register .dk-domains again.

To terminate your registrar agreement and get your deposit back, please write to us via the contact form below:

In it you should specify:

  • from when you wish to terminate your agreement
  • which account number you want to receive any remaining deposit

We will then close your account. Any balance in the prepaid account will be paid out when the registrar agreement is terminated. Indicate which account number the receivable is to be paid to. This is done via self-service .dk, where you must log in with REG user ID.

Are you still in need of support?
Support
CALL
+45 33 64 60 60
Open Mon-Thu 9.00 - 15.00
fre 9:00 - 14:00
WRITE
We'll get back to you as soon as possible

You need IP whitelisting to use EPP, to the domain name list, sandbox and registrar portal. On the coming registrar portal you can IP whitelist your own IP address to the other services.

 

Are you still in need of support?
Support
CALL
+45 33 64 60 60
Open Mon-Thu 9.00 - 15.00
fre 9:00 - 14:00
WRITE
We'll get back to you as soon as possible

Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig.

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