ID check is a process in which we verify the contact information and identity of a registrant.
Registrants residing in Denmark must log in to our self-service portal using NemID and then enter their CPR or CVR number.
For registrants with an address outside of Denmark, we perform a risk assessment of the contact information provided in a domain name application. We assess the probability that the contact information is incorrect, and thereby the risk that the domain name application may be associated with cybercrime. A registrant may be asked to submit documentation verifying that the address and identity provided are correct. For a complete explanation of this procedure, click here.
We check identity to ensure that we have the correct identity and correct contact information for registrants of .dk domains. We do this to prevent improper use of the registrant’s name in connection with cybercrime.
Everyone who has a .dk domain name, who is resident in Denmark, must associate a NemID with their profile on self-service. The process starts automatically when you log in to self-service.
You cannot be exempted from using NemID in Denmark - you can only be exempt from using digital mail and online self-service in public institutions, but since DK Hostmaster is not a public institution, it does not apply to us. Read more on NemID's website
All Danish associations must associate a NemID with their domain names. There are two ways to do it:
- If you have CVR number, you can order an employee certificates or key file at Nets and use it to log in.
- If you do not have a CVR number, the person who registered the domain name must use his NemID to complete the identification process. After connecting NemID, other members of the association will be able to log on to self-service with the regular DK Hostmaster user ID and password.
For a start, ask whether your financial department has an administrator NemID that you can use. They have to report to SKAT with NemID, so they might have it.
If you complete the ID check by logging in with your NemID, you do not have to submit any further documentation. If you do not have NemID or reside outside of Denmark, we require identification documents bearing your name and address, e.g. a passport or driving license if you are a physical person. For companies, we require documents from utility companies and public authorities bearing the company’s address.
If you reside in Denmark, you log in to our self-service portal, link your NemID to the account and then provide your CVR or CPR number. Please read the complete procedure for ID check of new registrants and the complete procedure for existing registrants.
If you reside outside of Denmark, you will only have to complete the ID check if requested by DK Hostmaster. If you are asked to complete the ID check, you must prove your address and identity by uploading various documents bearing your name and address. For a complete explanation of this procedure, click here.
If you want to appeal the decision, you may refer the case to the Complaints Board for Domain Names within four weeks of the rejection. For more information about the Complaints Board for Domain Names, visit www.domaeneklager.dk.
We corporate with Visma Addo about documentation and ID control as they are the best to get documents encrypted.
Therefore, we send email requests about documentation via them and that is perfectly secure.
If you have moved outside of Denmark, you need to update your contact information to your new address. Even if it is temporary. This way you will not be met by the NemID requirement.
If you have already moved and are unable to log on to your profile because of NemID, you have to contact you customer service that will help you update your address.