ID check
You can read the frequently asked questions about identification, how you do it, and why it is important.
ID check is a process in which we verify the contact information and identity of a registrant.
Registrants residing in Denmark must log in to our self-service portal using NemID and then enter their CPR or CVR number.
Please read the complete procedure for ID check of new registrants and the complete procedure for existing registrants.
For registrants with an address outside of Denmark, we perform a risk assessment of the contact information provided in a domain name application. We assess the probability that the contact information is incorrect, and thereby the risk that the domain name application may be associated with cybercrime. A registrant may be asked to submit documentation verifying that the address and identity provided are correct.
If you reside in Denmark, you log in to our self-service portal, link your NemID to the account and then provide your CVR or CPR number. Please read the complete procedure for ID check of new registrants and the complete procedure for existing registrants.
If you reside outside of Denmark, you will only have to complete the ID check if requested by DK Hostmaster. If you are asked to complete the ID check, you must prove your address and identity by uploading various documents bearing your name and address.
For a complete explanation of this procedure, click here.
If the registrant for one or more domain names has passed away, only the deceased's heir can gain access to manage (transfer or delete) the domain name.
To access this, the heir must submit a probate certificate.
If there are more than one heir, a power of attorney must be submitted from them, giving the desired heir the right to administer the right to use the domain name.
This must be submitted via our contact form which can be found here:
Use “My profile” and the subject “Bankruptcy/estate”
When you are a registrant of a .dk domain name, you must, in accordance with the terms for .dk domain names, ensure that your address information is correct at all times and can be documented.
It is therefore not possible to be a registrant for one or more domain names without having an address and being able to document a relation to it.
If you want to be able to use a .dk domain name, you can ask someone close to you who has an address to carry out the ID check instead. Please note that in that case the domain name will be registered to this person.
We check the identity to ensure, that we have the correct identity and correct contact information for the registrants of .dk domains. We do this to prevent improper use of the registrant’s name in connection with cybercrime.
Danish citizens can only use .dk domains with NemID validation.
Everyone who has a .dk domain name, who is resident in Denmark, must associate a NemID with their profile on self-service. The process starts automatically when you log in to self-service.
You cannot be exempted from using NemID in Denmark - you can only be exempt from using digital mail and online self-service in public institutions, but since DK Hostmaster is not a public institution, it does not apply to us.
Read more on NemID's website.
Unfortunately, we do not support NemID use on hardware.
If you do not use a NemID code file, key card or app, and can only use NemID on hardware, you should contact our Customer Service, which can initiate an alternative ID check.
You can contact DK Hostmaster’s Customer Service via the form below.
Validation means that DK Hostmaster compares the name and address information provided to DK Hostmaster with the information listed in the Danish National Register of Persons/Companies.
The name and address information of registrants with a Danish address is validated by checking the above-mentioned registers at the time a domain name is created. This way, we are certain that all contact information for our registrants is accurate.
Once your information is validated, you do not have to update your address information anywhere else than in the Danish National Register of Persons/Companies. However, you must still keep your other contact information, such as your e-mail address, up to date.
All Danish associations must associate a NemID with their domain names.
If you have CVR number, you can order an employee certificates or key file at Nets and use it to log in. If you do not have a CVR number, you need to create one. This can be done at virk.dk (Danish only).
After connecting NemID, other members of the association will be able to log on to self-service with the regular DK Hostmaster user ID and password.
For a start, ask whether your financial department has an administrator NemID that you can use. They have to report to SKAT with NemID, so they might have it.
If no one in the company has NemID or key file, you can create an administrator NemID at Nets (Danish only).
