ID check

ID check

You can read the frequently asked questions about identification, how you do it, and why it is important.

ID check is a process in which we verify the contact information and identity of a registrant.

Registrants residing in Denmark must log in to our self-service portal using NemID and then enter their CPR or CVR number.

Please read the complete procedure for ID check of new registrants and the complete procedure for existing registrants.

For registrants with an address outside of Denmark, we perform a risk assessment of the contact information provided in a domain name application. We assess the probability that the contact information is incorrect, and thereby the risk that the domain name application may be associated with cybercrime. A registrant may be asked to submit documentation verifying that the address and identity provided are correct.

For a complete explanation of this procedure, click here.

If you reside in Denmark, you log in to our self-service portal, link your NemID to the account and then provide your CVR or CPR number. Please read the complete procedure for ID check of new registrants and the complete procedure for existing registrants.

If you reside outside of Denmark, you will only have to complete the ID check if requested by DK Hostmaster. If you are asked to complete the ID check, you must prove your address and identity by uploading various documents bearing your name and address.

For a complete explanation of this procedure, click here.

We check the identity to ensure, that we have the correct identity and correct contact information for the registrants of .dk domains. We do this to prevent improper use of the registrant’s name in connection with cybercrime.

Danish citizens can only use .dk domains with NemID validation.

Everyone who has a .dk domain name, who is resident in Denmark, must associate a NemID with their profile on self-service. The process starts automatically when you log in to self-service.

You cannot be exempted from using NemID in Denmark - you can only be exempt from using digital mail and online self-service in public institutions, but since DK Hostmaster is not a public institution, it does not apply to us.

Read more on NemID's website.
 

Unfortunately, we do not support NemID use on hardware.

If you do not use a NemID code file, key card or app, and can only use NemID on hardware, you should contact our Customer Service, which can initiate an alternative ID check.

You can contact DK Hostmaster’s Customer Service via the form below.

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Validation means that DK Hostmaster compares the name and address information provided to DK Hostmaster with the information listed in the Danish National Register of Persons/Companies.

The name and address information of registrants with a Danish address is validated by checking the above-mentioned registers at the time a domain name is created. This way, we are certain that all contact information for our registrants is accurate.

Once your information is validated, you do not have to update your address information anywhere else than in the Danish National Register of Persons/Companies. However, you must still keep your other contact information, such as your e-mail address, up to date.

All Danish associations must associate a NemID with their domain names.

If you have CVR number, you can order an employee certificates or key file at Nets and use it to log in. If you do not have a CVR number, you need to create one. This can be done at virk.dk (Danish only).

After connecting NemID, other members of the association will be able to log on to self-service with the regular DK Hostmaster user ID and password.

If you complete the ID check by logging in with your NemID, you do not have to submit any further documentation.

If you have a reside outside of Denmark, we require identification documents bearing your name and address, e.g. a passport or driving license if you are a physical person.  

For companies, we require documents from utility companies and public authorities bearing the company’s address.

For a start, ask whether your financial department has an administrator NemID that you can use. They have to report to SKAT with NemID, so they might have it.

If no one in the company has NemID or key file, you can create an administrator NemID at Nets (Danish only).

Our cooporation with Visma Addo regarding encrypted documentation and ID control.

Therefore, we can ensure you, that email sent from them requesting documentation is perfectly safe and reliable.

Are you still in need of support?
Support
CALL
+45 33 64 60 60
Mon-Thu 9:00 - 15:00
Fri 9:00 - 14:00
WRITE
We'll get back to you as soon as possible
Are you still in need of support?
Support
CALL
+45 33 64 60 60
Mon-Thu 9:00 - 15:00
Fri 9:00 - 14:00
WRITE
We'll get back to you as soon as possible

Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig.

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