Fees are charged to restore a domain name that has been suspended, to send invoices by post or in connection with the refund of a pre-paid domain fee.
If your domain name is suspended due to non-payment, you can restore it by paying a fee of DKK 125.
See how to restore your domain name in our self-service portal.
When a domain name is suspended, the e-mail address or website associated with the domain name cannot be used.
The fee in connection with a refund of an advance domain fee payment is DKK 50.
Send an email to firstname.lastname@example.org to request a refund of a prepaid domain fee.
We send invoices to you electronically by e-mail. If you would like to receive your invoice sent by post, a fee of DKK 37.50 per invoice will be charged.
You can switch to paper invoices by logging on to our self-service portal and changing your payment settings.