Has your domain name been suspended?
If you do not pay your bill on time, we suspend your domain name. In many cases, you can restore it on our self-service for a fee of DKK 125 pr. domain name.
You will receive a warning before we suspend your domain name. We send a warning of suspension about 14 days after the invoice due date. The warning is sent by email to the payer of the domain name and the registrant of the domain name will also be notified about the missing payment by email.
If you do not pay the renewal fee, we will suspend the domain name about 14 days after sending the warning.
We delete the domain name after it has been suspended for three months. The domain name can then be registered by others. During the three-month suspension period, you have the opportunity to restore the domain name by paying the renewal fee and a restoration fee. Read more about deletion in our General Conditions.