I have changed the way I receive invoices – do I still have to pay the invoicing fee?
Yes. You still must pay an invoice, including any invoicing fee, even though you have changed the way you receive invoices.
payment
Why have I received a credit note?
You receive a credit note if you have cancelled your domain name.
I have received an invoice, but it should be sent to another billing contact
If you want to change the billing contact, you should do so on our self-service portal.
I have cancelled my domain name – do I still have to pay the invoice?
No. If you have received an invoice but have since cancelled one or more of the domain names specified on the invoice, we will send you a credit note.
I have received an invoice – can I defer payment?
Unfortunately, the payment date of an already issued invoice cannot be changed.
Can my provider pay my DK Hostmaster invoice?
Yes, some providers offer this service.
How do I register and unsubscribe from E-boks?
If you want to receive your invoices in e-Box, you must edit your payment settings in our self-service, where you can select this.
How do I register and unsubscribe from direct debit service (Betalingsservice)?
If you want to sign up for direct debit service (Betalingsservice) (DKK 8.75 per invoice), you can change your payment settings on our self-service portal under PAYMENT AND INVOICES > Edit
Can I pay with OIOUBL (e-invoice)?
Yes, as a company you can recive via OIOUBL.
Register by logging in on our self-service portal > PAYMENT & INVOICES > payment settings > enter your EAN no. under e-invoice.
Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig.
