Here you will find questions related to your domain registration and others domain registrations as well as the processing of your personal information in DK Hostmaster.
If you have name and address protection, your personal data will not be publicly accessible. However, if you have an agreement with a third party, e.g. if you have appointed a proxy or billing contact to assist with managing and paying for your domain name, these third parties will be able to view your information.
However, this requires that they log in to DK Hostmaster’s self-service portal with their user ID and password, or with theirNemID if they have linked it to their user ID. If you have opted to have your domain name handled by a registrar, i.e. covered by registrar management, your registrar can also view your personal data.
In addition, DK Hostmaster discloses personal data to third parties who are entitled to receive such data under Danish legislation. This also applies to individuals whose name and address have protected status in the CPR register.
If you would like access to DK Hostmaster’s processing of your personal data, you should send a request using the contact form available below.
DK Hostmaster must ensure that information is only released to those entitled to receive it. Accordingly, you may be required to complete DK Hostmaster’s ID check before receiving the requested information.
If you want to exercise a registered person’s “right to be forgotten” under the General Data Protection Regulation, please request this using the contact form available below.
DK Hostmaster automatically deletes personal data display and user account access once you are no longer a customer of DK Hostmaster.
However, DK Hostmaster is required to continue processing certain information about you, e.g. pursuant to the Danish Bookkeeping Act. Some personal data cannot therefore be deleted until this obligation expires.
You must contact the Danish National Register of Persons (Folkeregistret) and apply for name and address protection in the register of persons. Once you have name and address protection, you will also be hidden in the whois database.
Read more about name and address protection at borger.dk.
If you believe DK Hostmaster is processing incorrect personal data about you and you wish to exercise your right under the General Data Protection Regulation to have your personal data rectified, please request this by using the contact form available below.
If you are a registrant of a .dk domain name, you are personally required to ensure that your contact information is correct. You can update your contact information on the self-service portal on DK Hostmaster’s website.
You cannot find a list of your previously registered domain names anywhere on DK Hostmaster’s website or self-service portal.
If you need this information, write to DK Hostmaster for the details, which can be disclosed to the extent DK Hostmaster still holds them. You should use the contact form available here.
Remember to specify the exact details that you need.