Your information and disclosure of information

If you would like access to DK Hostmaster’s processing of your personal data, you should send a request using the contact form available below.

DK Hostmaster must ensure that information is only released to those entitled to receive it. Accordingly, you may be required to complete DK Hostmaster’s ID check before receiving the requested information.

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If you want to exercise a registered person’s “right to be forgotten” under the General Data Protection Regulation, please request this using the contact form available below.

DK Hostmaster automatically deletes personal data display and user account access once you are no longer a customer of DK Hostmaster.

However, DK Hostmaster is required to continue processing certain information about you, e.g. pursuant to the Danish Bookkeeping Act. Some personal data cannot therefore be deleted until this obligation expires.

You can read more about DK Hostmaster’s processing of personal data in DK Hostmaster’s privacy policy.

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If you believe DK Hostmaster is processing incorrect personal data about you and you wish to exercise your right under the General Data Protection Regulation to have your personal data rectified, please request this by using the contact form available below.

If you are a registrant of a .dk domain name, you are personally required to ensure that your contact information is correct. You can update your contact information on the self-service portal on DK Hostmaster’s website.

You will find guidance for updating your contact information here.

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If you have name and address protection, your personal data will not be publicly accessible. However, if you have an agreement with a third party, e.g. if you have appointed a proxy or billing contact to assist with managing and paying for your domain name, these third parties will be able to view your information.

However, this requires that they log in to DK Hostmaster’s self-service portal with their user ID and password, or with theirNemID if they have linked it to their user ID. If you have opted to have your domain name handled by a registrar, i.e. covered by registrar management, your registrar can also view your personal data.

In addition, DK Hostmaster discloses personal data to third parties who are entitled to receive such data under Danish legislation. This also applies to individuals whose name and address have protected status in the CPR register.

You can read more about DK Hostmaster’s disclosure of personal data in DK Hostmaster’s privacy policy.

You must contact the Danish National Register of Persons (Folkeregistret) and apply for name and address protection in the register of persons. Once you have name and address protection, you will also be hidden in the whois database.

Read more about name and address protection at borger.dk.

DK Hostmaster is legally obligated to publish the names, addresses and telephone numbers of registrants. This means that anyone can view this information by searching the public WHOIS database on the DK Hostmaster website.

However, registrants can have their information hidden in DK Hostmaster’s database if they have name and address protection. Accordingly, this requires that the registrant’s name and address have protected status in the CPR register (the Danish civil registration system) or in accordance with legislation in their country of residence.

DK Hostmaster discloses personal data to third parties if such third parties are entitled to have this information disclosed pursuant to Danish legislation. This also applies to personal data about registrants whose data are hidden from the public in the WHOIS database.

You can read more about DK Hostmaster’s disclosure of personal data in DK Hostmaster’s privacypolicy.

DK Hostmaster is legally obligated to publish the names, addresses and telephone numbers of registrants. This means that anyone can view this information by searching the public WHOIS-database on the DK Hostmaster website.

However, registrants can have their information hidden in DK Hostmaster’s database if they have name and address protection. Accordingly, this requires that the registrant’s name and address have protected status in the CPR register (the Danish civil registration system) or in accordance with legislation in their country of residence.

DK Hostmaster discloses personal data to third parties if such third parties are entitled to have this information disclosed pursuant to Danish legislation. This also applies to personal data about registrants whose data are hidden from the public in the WHOIS database.

If a .dk domain is covered by registrar management, a search of the public WHOIS database on the DK Hostmaster website will reveal the identity of the registrar of the domain name in question.

You will find the WHOIS search function here.

No, as a rule, DK Hostmaster has no knowledge about where a website is hosted.

A search of the public WHOIS database on the DK Hostmaster website will reveal the name servers to which a domain name is assigned. In many cases the controller of the name server is also the hoster of any given website. However, this is far from always the case.

It may therefore be a good idea to ask the controller of the name server.

When you log in to DK Hostmaster’s self-service portal with your user ID and password – or with your NemID if you have linked it to your user ID – you can view a list of your registered domain names under the “Domain names” tab.

If you have registered domain names under several different user IDs, you need to log in with each individual user ID to view a list of the domain names registered under each separate user ID.

If this is the case, you might find it practical to merge your user IDs.

You cannot find a list of your previously registered domain names anywhere on DK Hostmaster’s website or self-service portal.

If you need this information, write to DK Hostmaster for the details, which can be disclosed to the extent DK Hostmaster still holds them. You should use the contact form available here.

Remember to specify the exact details that you need.

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DK Hostmaster is legally obligated to publish the names, addresses and telephone numbers of registrants. This means that anyone can consult DK Hostmaster’s website to see who has registered the right to use a given .dk domain name.

You can search .dk domain names to see who has registered the right of use here.

If DK Hostmaster does not show a registrant’s name, address and telephone number in the public WHOIS database, this is because other legislation exempts this information from public disclosure, e.g. by name and address protection. This follows from section 18(3) of the Danish Domain Names Act.

DK Hostmaster may release the information to those entitled to receive such information pursuant to Danish legislation.

You can read more detailed information about disclosure of information here.

No, DK Hostmaster does not as a rule disclose registrants’ email addresses. DK Hostmaster is legally obligated to publish the names, addresses and telephone numbers of registrants, unless this information is exempt from public disclosure pursuant to other legislation.

DK Hostmaster only discloses information not publicly accessible to those entitled to receive such information pursuant to Danish legislation. A request to contact a registrant is not in itself sufficient reason for DK Hostmaster to disclose email addresses.

You could use the contact form provided on DK Hostmaster’s website for searching for a domain name to indicate to the registrant your interest in contacting them.

On request, DK Hostmaster releases information about registrants and other information associated with the registration of .dk domain names to the police when required for investigating criminal offences.

DK Hostmaster also releases such information to other public authorities when necessary for the authority to carry out tasks entrusted to it.

The above also applies in cases where a registrant has name and address protection in the CPR register.

You can read more about release of information to authorities on DK Hostmaster’s website and in DK Hostmaster’s privacy policy.

No, DK Hostmaster is unable to release such information to you.

It is solely up to the Complaints Board for Domain Names to decide whether information about any other domain names registered by the defendant registrant has significance for its decision. If this is the case, the Complaints Board for Domain Names will ask DK Hostmaster to release the information.

No, DK Hostmaster does not disclose the name of a registrant who has name and address protection because someone wants to file a complaint with the Complaints Board for Domain Names.

The reason is that it is possible to bring a case before the Complaints Board for Domain Names without advance knowledge of the identity of the registrant that is the object of the complaint.

Pursuant to Section 18 (5) of the Danish Domain Names Act, the Complaints Board for Domain Names may collect information about registrants whose information is hidden in the public WHOIS database for the purpose of hearing a complaint about the registrant’s registration or use of a .dk domain name. Therefore, the only information that can be released to the Complaints Board is that necessary for it to handle the complaint.

Are you still in need of support?
Support
CALL
+45 33 64 60 60
Mon-Thu 9:00 - 15:00
Fri 9:00 - 14:00
WRITE
We'll get back to you as soon as possible
Are you still in need of support?
Support
CALL
+45 33 64 60 60
Mon-Thu 9:00 - 15:00
Fri 9:00 - 14:00
WRITE
We'll get back to you as soon as possible

Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig.

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