Customer service

Customer service

Customer service
Do you need help?

Find answers to the most frequently asked questions and our contact information.

darkblue-design
normal

sss

If you don't pay for your domain name
lightgrey-design
lightgrey-design
Did you receive a warning?

If you have received a warning from DK Hostmaster, it's because you haven't paid your invoice on time.

To avoid a suspension of your domain name you must pay your invoice as soon as possible - lastest 14 days after the warning date.

You can pay your invoice directly in our self-service.

Operational status

Normal operation Normal operation
i Customer service is open

sss

Frequently asked questions
darkblue-design

sss

Wish to pay your invoice?
darkblue-design

sss

Contact our customer service
darkblue-design
When are we busy?
                        09:00    10:00    11:00    12:00    13:00    14:00    15:00
Monday                                                                                
Tuesday                            
Wednesday                            
Thursday                            
Friday                            
  Long waiting time to be expected
  Waiting time may occour
  Most likely no waiting time

KS Suspenderet domænenavn?

lightgrey-design
Has your domain name been suspended?

If you have not paid your invoice to DK Hostmaster, we have suspended your domain name.

You get your domain name up and running again fast and easily by paying your invoice at our online self-service. Choose the tap INVOICE & PAYMENT, and pay your invoice + the restoration fee with a credit card. The restoration fee is 125 DKK. Within a few hours your domain name will be active again.

If you pay via online banking, it might take two or more bank days, before the domain name is active again. 

Sådan registrerer du et domænenavn - free content box

How to register a domain name
arrows
Find available domain name
Check to see if the domain name is available in our whois database
Register the domain name
Register the domain name through one of our domain name providers
confirm
Activate the domain name in our online self-service

 

Copyright 2016 All Rights Reserved.