Guides for self-service

You must transfer the domain name if you want to give it to another person.

Please note, that you cannot transfer the domain if there is an unpaid invoice on the domain name. Please pay the invoice and then you can transfer the domain name.

There is a fee of 60.00 DKK to accept the transfer of a domain name and become the new registrant. When you have transferred the domain name you no longer have the right to use it.

Step 1

Choose "Transfer to new registrant" in the drop-down menu in the "Manage" column.
PLEASE NOTE! If you wish to transfer more than one domain name, you can find it under "Manage multiple domain names" at the bottom of the screen.

Step 2

Enter the user ID of the person or company you wish to transfer the domain name to.
If you know the user ID of the person or company you wish to transfer to, choose "Request a known user". If you do not know the user ID of the person or company, you wish to transfer to, choose "Request an unknown user / new user". Press CONTINUE.

Step 3

Make sure you entered the correct information and press CONFIRM.
The new registrant of the domain names will receive a request by e-mail to accept the transfer. The transfer will not be carried out until the new registrant has accepted and paid.

PLEASE NOTE! If you are only proxy of the domain name the current registrant must confirm the transfer of the domain name before it can be carried out. The current registrant will receive a request by email. Once the current registrant has confirmed that the transfer may be carried out the future registrant will receive an email with a request to accept the transfer. When the future registrant has accepted the transfer it will be carried out.

 

 

If you want to cancel the right to use a .dk domain name, you must do so via the self-service portal on DK Hostmaster’s website, se below how.

Once you have cancelled the domain name, it will be suspended on the date from which you wish the cancellation to apply. The domain name is deleted after 30 days’ suspension.

If you have received an invoice for the domain name you want to cancel, you do not need to pay it.

When you cancel the registration of a domain name, it will afterwards be free to register for others.

Step 1

Choose "Cancel domain name" in the drop-down menu in the "Manage" column.


PLEASE NOTE! If you wish to cancel more than one domain name, you can find it under "Manage multiple domain names" in the bottom of the screen.

Step 2

Select the date you wish the domain name to be cancelled. Press CONTINUE.

Step 3

Choose CONFIRM to cancel the domain name.

PLEASE NOTE! If you are only the proxy of the domain name, the registrant must confirm the cancellation of the domain name before it can be carried out. The registrant will receive a request pr. email.

 

 

If you want to change to a different webhotel (name server provider), your domain name must be moved to a different name server.

Contact your new webhotel, who in most cases can transfer the domain name to the correct name servers.

After you have created the domain name by the new provider, you can also change the name servers yourself in our online self-service portal. Se below how:

Step 1

Find your domain in the list of domain names and select.

Step 2

Choose "Change name servers" in the menu to the right under "Manage domain name".

Step 3

Enter the name of one of the name servers you wish to change to. Press CONTINUE.

Step 4

Make sure you entered the correct information and press CONFIRM.

 

 

 

 

Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig. Her kan du finde teknisk information og formularer, som er relevant i arbejdet som registrator eller navneserveransvarlig.

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